At salonstravel.online, we strive to provide a smooth and flexible travel experience for our clients while respecting the policies of airlines, hotels, and travel partners.
1. Cancellation
Cancellation conditions may vary depending on the service booked (flight tickets, hotels, travel packages).
Customers should review the specific terms of each service before completing payment.
All cancellation requests must be submitted in writing via the official email listed on the website.
2. Refunds
Refund eligibility depends on the policies of the respective service provider (airline, hotel, etc.).
Administrative charges or cancellation fees may apply according to the provider’s policy.
Any approved refunds will be processed to the original payment method within 7–21 business days.
3. No-Show Policy
In case of a no-show, the service provider’s “No-Show Policy” will apply.
This may result in forfeiture of the entire booking amount without refund.
4. Booking Modifications
Changes to bookings (e.g., travel dates, passenger names) are subject to the policies of service providers and may incur additional fees.
5. Force Majeure
In exceptional circumstances (such as natural disasters, government restrictions, or unforeseen emergencies), cancellation and refund policies may differ according to the service provider’s regulations.
🔹 Important Note: Customers are strongly advised to review the terms and conditions of each travel service before confirming any booking.
🔹 For any inquiries, please contact our customer support team through the “Contact Us” page on the website.